Panarottis Wonderpark
Akasia

It's good

Update: Panarottis was very quick to follow up on my complaint below. They obviously value their customers. Patricia phoned me and apologised for the misunderstanding. I really appreciated that and I definitely accept the apology as i felt that is was sincere. I would also like to thank Panarottis for rectifying the mistake. I have changed my 1 star to 5 as i felt that the way they handled the complaint was very proffesional and mature........... (We ordered the mac & cheese balls with sweet chilli sauce for take away. The sweet chilli sauce is advertised as part of the dish and is not something that you order seperate. When we got home with our order they did not include the sweet chilli sauce. So i phoned them and ask to speak to a manager. Patricia (who picked up the phone) then confirmed that she is the manager. I tell her that i am really dissapointed as they did not include the sauce. She then tells me that the order only says mac & cheese and that is probably why the kitchen did not include it. She then also tells me that next time that we order we must just remind them to include the sauce. Well guess what Patricia - there will unfortunitly not be a next time. It is not my job to remind your staff how to do their job and your kitchen is suppose to know that a mac & cheese comes standard with the sauce.)